Privacy & Security

2k23 Privacy Policy — Your data is our responsibility

This policy details how your personal data is collected, used, and protected on the 2k23 platform. We believe transparency is the foundation of trust.

Last Updated: January 2026

What Information Is Collected

From the moment you register on 2k23, we collect certain essential information during each session.

Account Information

At registration, we collect your name, mobile number, date of birth, and email address. This information is essential for identity verification and account management. We never ask for personal data beyond what is necessary.

Device & browser information

Information about your device, operating system, and browser is collected automatically. This may also include your IP address, device ID, and screen resolution. This data is used to ensure the platform functions correctly.

Payment & Financial Information

Payment method details are collected during BDT deposits or withdrawals — such as your bKash, Nagad, or Rocket number. Full card numbers or complete bank account numbers are never stored on our servers. Transaction history is maintained for security and dispute resolution purposes.

Usage Data

Behavioral data — such as which pages you visit, how long you stay, and which betting markets interest you — is analyzed to improve our services and personalize your experience. No sensitive personal beliefs or political opinions are ever collected.


How Your Data Is Used

Data we collect is used only for specific, legitimate purposes. 2k23 never misuses your information or sells it to unnecessary third parties.

Identity verification & security

Your data is used for account creation, login, and identity verification — all essential for preventing fraud and unauthorized access. Our security team monitors this information around the clock to detect any suspicious activity.

Customer Support

Your data is used to resolve issues, review complaints, and assist with account-related matters. Our support team only accesses relevant information and strictly follows confidentiality standards.

Service Improvement & Analytics

Analytical data is used to measure platform performance, plan new features, and improve the overall user experience. All analysis is conducted anonymously and cannot be linked to any individual.

Notifications & Communications

Your contact information is used to send transaction confirmations, account updates, and important security alerts. You may opt out of marketing communications at any time.

Legal Compliance

Some data is retained to comply with applicable laws and regulations and to meet regulatory requirements. In such cases, the retention period is determined by legal guidelines.

Responsible Gaming Assurance

User betting behaviour is monitored to identify risky patterns, and support is provided where needed. 2k23 is deeply committed to responsible gaming.


Cookies & tracking technologies

2k23 uses cookies and similar tracking technologies on its website and mobile platform. Cookies are small text files stored in your browser that make your next visit smoother and more convenient. They help remember your login status, save your language and settings preferences, and improve platform performance. We use three types of cookies — essential cookies, functional cookies, and analytical cookies. You can disable cookies at any time through your browser settings, though some features may become limited as a result.

Essential Cookies

These cookies are essential for the platform's core functionality. They maintain your login session, verify security tokens, and protect form data. Disabling them will prevent the platform from functioning properly.

Functional Cookies

These cookies remember your preferred language, theme, and betting market preferences. They make each visit more personalized and comfortable. Disabling functional cookies will not stop the platform from working, but your personalized experience will not be saved.

Analytical Cookies

These cookies collect information about how users interact with the platform. All data collected is anonymous and cannot be used to identify any individual. This helps us pinpoint areas for improvement and enhance our services.


Data retention & security measures

2k23 treats the security of your data as its highest priority. We use industry-standard encryption and technical safeguards to ensure your information is fully protected against unauthorized access.

SSL encryption

All data transmitted between you and our servers is protected by 256-bit SSL encryption, ensuring that no one can intercept or decode your information.

Secure Servers

Data is stored in secure, controlled data centers accessible only to authorized personnel. Regular security audits and assessments are conducted to identify and address vulnerabilities.

Data Retention Period

Even after an account is closed, certain information may be retained for a specified period as required by law. Once the legal retention period expires, all such data is permanently deleted.

Restricted access

Employees are granted access only to the data required for their specific role. All access is logged and reviewed regularly. Any violation of this policy is met with strict disciplinary action.


Sharing Information with Third Parties

2k23 never sells your personal data or shares it with third parties for marketing purposes. However, in limited circumstances, sharing data with specific partners may be necessary.

Transaction data is shared with Bangladeshi mobile financial services such as bKash, Nagad, and Rocket solely for payment processing purposes. These providers operate under their own privacy policies. Data may also be shared with relevant authorities when required by legal order or investigation.

All third parties are bound by contractual confidentiality obligations and are prohibited from misusing your data. We regularly evaluate our partners' security standards and will reassess any relationship if necessary.

When your data may be shared

  • Payment processing providers (bKash, Nagad, Rocket)
  • Technology service partners who assist in operating the platform
  • Legal Authorities — only upon a valid legal order
  • Fraud prevention & identity verification service providers
  • Successor entities in the event of a business merger or acquisition

When Your Data Is Not Shared

  • Selling data to advertisers or marketing companies
  • Using your data for any commercial purpose without your consent
  • Sharing personal data with unrelated third parties

Know Your Rights

2k23 believes every user should have full control over their own data. The following rights are guaranteed to protect you and your personal information.

Right to Access Information

You may request a copy of your personal data held by us at any time. We are required to provide the complete information within 30 days of your request. This process is entirely free of charge and straightforward.

Right to rectification

If any of your information is inaccurate, you can request a correction. Updating your name, mobile number, or other profile details is quick and easy. Keeping your information accurate helps ensure the security of your account.

Right to erasure

If you close your account, you may request that your personal data be deleted. All data beyond what is legally required will be permanently removed within the designated timeframe. You will be notified once the deletion process is complete.

Right to Object to Processing

You may object to the use of your data for marketing or analytical purposes. Once an objection is raised, the relevant processing will stop immediately. Processing that is necessary to deliver core services will continue.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format. This allows you to transfer your information elsewhere if needed. Upon request, your data will be provided within the designated timeframe.

Right to Restrict Processing

You may request that we temporarily pause processing your data in certain circumstances — for example, while verifying its accuracy or reviewing an objection. We will act on your request promptly upon receipt.


Policy changes & updates

2k23 reserves the right to review and update this Privacy Policy as needed. Changes may arise due to technological developments, new legal requirements, or service expansions. You will be notified at least 30 days before any significant changes take effect, via your registered mobile number or email.

The latest version of this policy will always be available on this page, with the date of the most recent update shown at the top. Continued use of 2k23 after any changes constitutes acceptance of the updated policy. However, explicit consent will be obtained for any significant changes.

Contact support

If you have any questions about our Privacy Policy or wish to exercise any of your data rights, please get in touch. Our data protection team will respond to your request as quickly as possible.

  • Email Address
    support@2k23.app
  • Response time
    Within 72 hours
  • Language Support
    Bengali & English

Enjoy 2k23 Safely

Your privacy and data security are our priority. Join today and enjoy Bangladesh's best betting experience in a safe environment.

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